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"Continuous Quality Improvement" Reviews

We maintain a comprehensive CQI program for measuring, evaluating, and improving our services. The program includes the analysis of:
  • Evaluations of training and orientations
  • Client satisfaction surveys
  • Client record reviews
  • Utilization rates and staffing efficiencies
  • Substance Abuse Professional (SAP) reports
  • EAP Information System (EAPIS) data
Improving the health, safety, and productivity of our Federal employees.
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